Frequently Asked Questions(FAQ) - en.lunapedia.lunascape.tv /**/ var skin = 'monobook';var stylepath = '/skins'; /**/ home sign-up help Frequently Asked Questions(FAQ) From en.lunapedia.lunascape.tv Jump to: navigation, search Frequently asked questions about Lunascape.

Contents 1 General Questions 1.1 I installed Lunascape on my computer, but the page won't show when I run the program. What do I have to do? 1.2 I can't view the pages after I updated Lunascape. What do I have to do? 1.3 I can't start up Lunascape! 1.4 What is the Gecko engine? 1.5 I can't install the Gecko engine. 1.6 How can I save the search engine that I used last time? The search engine resets each time I start Lunascape. 1.7 How come the order of Favorites changes each time I run Lunascape? 1.8 Lunascape won't show certain pages. 1.9 I disabled auto popup block but the page won't still show. What should I do? 1.10 The page rank of Google Tool Bar won't show. 1.11 How can I customize tool bar? 1.12 Link bar shows a page in my Favorites, but how can I organize this? 2 Questions about functions 2.1 Please tell me how to use the search bar. 2.2 How can I restore the Favorites, when the Favorites file become broken? 2.3 What is the difference between "Tab Lock" and "Shift Lock"? 3 Requests 3.1 I want Lunascape to not to activate the new tab each time I create a tab. 3.2 I want to import settings directly from Netscape. 4 Troubleshooting 4.1 Lunascape crashes quite alot. 4.2 There is no function that corresponds to "encode" in Internet Explorer. 4.3 The wheel on my mouse won't work. 4.4 I can't fill in a BBS. 4.5 I can't log-in to the Web services like MSN Hotmail. 4.6 I tried two procedures above, but it didn't work. I still can't see pages. 4.7 Starting of the program is so slow... 4.8 Scroll bar disappears in some cases. 4.9 Blue screen appears when I am using Norton Internet Security. 4.10 I uninstalled Lunascape but "cannot find Luna.exe" error occurs. 4.11 I maximized the Lunascape window and I don't know how to change it back. 4.12 Tab closes on certain link(URL). 4.13 I can't return (to the new line). 4.14 A part of address bar or search bar disappeared. 4.15 Lunascape is accessing somewhere. What is this? 4.16 I want to change the default search engine. 4.17 I can't use Java VM Ver.1.4 properly. if (window.showTocToggle) { var tocShowText = "show"; var tocHideText = "hide"; showTocToggle(); } [edit]General Questions [edit]I installed Lunascape on my computer, but the page won't show when I run the program. What do I have to do? A. If some internet security software is installed in the same computer, it might cut off the internet connection of newly installed software (which is, in this case, Lunascape). Make sure to add Lunascape in the list of software that can establish internet connection in the preferences of your security software. Please see the help of your internet security software for more information.

[edit]I can't view the pages after I updated Lunascape. What do I have to do? A. If some internet security software is installed in the same computer, it might cut off the internet connection of newly updated software (which is, in this case, Lunascape). Make sure to add Lunascape again in the list of software that can establish internet connection in the preferences of your security software. Please see the help of your internet security software for more information.

[edit]I can't start up Lunascape! A. Lunascape saves the state each time it is closed, and restores the last state when it is started. But in the case that this saved state file is broken, Lunascape will automatically close by an error during the startup. You can fix that error by deleting the saved state file in the following steps.

Make sure that Lunascape is not running (check the task tray!). Click on the "Start" menu and click on "Run...". enter "regedit.exe" and hit Enter. Select the "WindowSetting" item in HKEY_CURRENT_USER\Software\Lunascape Corporation\Lunascape. Press Delete and delete the file. Launch Lunascape. [Caution!] This step erases a part of "Registry" which is the file that saves the setting of the entire system. This means if you make any mistake while erasing it, a fatal error may occur in Windows. Please be careful during the step. You are responsible for your own action and we cannot take any responsibility in that case. If you are worried about taking that step, it will be safer for you to uninstall the program and re-install it. In that case, we will suggest you to take a back up of the Favorites file.

[edit]What is the Gecko engine? A. Lunascape uses a part of Internet Explorer in the default settings to render a Web page. Most of Web sites in the world are made for Internet Explorer, so it can show most web pages without any corruption. On the other hand, browsers like Netscape/FireFox/Mozilla use a component called the Gecko engine to show a Web site. Some sites are made for Gecko engine(usually written "for Netscape"). Lunascape can use both Internet Explorer and the Gecko engine to show Web sites so that users can switch engines depending on pages.

[edit]I can't install the Gecko engine. A. Depending on your network setting in your Windows, it might fail to download and install the Gecko engine. In this case, please download and install an official version of the full installer, which contains the Gecko engine from the beginning.

[edit]How can I save the search engine that I used last time? The search engine resets each time I start Lunascape. A. You can select a default search engine by taking following steps:

Select "Lunascape Settings" from the "Tool" menu. Click on "Tool Bar" on the left side and choose "Search Bar". Select a search engine that you want to use as the default one and click OK.

[edit]How come the order of Favorites changes each time I run Lunascape? A. Lunascape contains a function that sorts Favorites automatically by how many times Favorites items are actually used. In the default settings, this function is enabled. This Smart Favorites is very useful, but if you think that you don't need it you can turn it off from the "sort" menu in the "Lunascape Settings".

[edit]Lunascape won't show certain pages. A. Lunascape has auto popup block function and sometimes certain pages is detected as popup by mistake. In this case, please check if "Auto Popup Block" is enabled. If so, the problem might solve by disabling that function.

[edit]I disabled auto popup block but the page won't still show. What should I do? A. Lunascape also has function that blocks pages by URL and title. This function blocks sites that contain specified URL or title. But if, in some case, the site is specified as blocked site by mistake, Lunascape will not show that page. Please check your blocked URL and title from "Filter Action" in the Setting Tree(Alt+4).

[edit]The page rank of Google Tool Bar won't show. A. Sorry, we are still working on with that problem. The problem should be fixed soon.

[edit]How can I customize tool bar? A. You can show a customize window by clicking on "View" in main menu, and clicking on "Tool Bar" and then on "Customize". (You can also show it by right clicking on a tool bar and choosing "Customize".) In this state, you can drag & drop command on tool bar and menu, or you can change the order of items on tool bar and menu. In addition, by right clicking on the tool bar icon, you can edit its image and text.

[edit]Link bar shows a page in my Favorites, but how can I organize this? A. Lunascape contains dynamic link bar. With this you can drag & drop any folder you like to show the contents inside that folder.

[edit]Questions about functions [edit]Please tell me how to use the search bar. A. With search bar, by adding the search engine from Web, you can perform the search using the search bar, instead of going to that site each time. You can add new search menu by adding search engine to "Search Engine" folder in the setting tree. (But the URL you have to add is not the domain of the search page. For example, if you want to add Google search, you have to add as "http://www.google.com/search?hl=en&q=" instead of just "http://www.google.com". This URL will be seen in the address bar when you perform a search with that site.)

[edit]How can I restore the Favorites, when the Favorites file become broken? A. Please see "Lunascape Help > For Advanced Users > Restore Favorites from a backup file".

[edit]What is the difference between "Tab Lock" and "Shift Lock"? A. Tab lock keeps the current tab active, while a new tab is being created. With shift lock, the browser will open link in a new tab when you click on a link.

[edit]Requests [edit]I want Lunascape to not to activate the new tab each time I create a tab. A. Double clicking on a tab and tab locking it might help you.

[edit]I want to import settings directly from Netscape. A. Sorry, that function is not mounted yet.

[edit]Troubleshooting [edit]Lunascape crashes quite alot. A. Most of bugs were fixed or are being fixed. Also there was a bug in Windows XP, installing the file below may help.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=49E589AE-2F93-48DC-A39A-C9D98DADA7A5

If a problem you found is reported neither in our forum nor in the Microsoft web site, reporting it in the Bug Report Forum would help us alot in developing Lunascape software.

[edit]There is no function that corresponds to "encode" in Internet Explorer. A. You can see it by right clicking on the empty space of the site.

[edit]The wheel on my mouse won't work. A. If you are using Logicool mouse, its wheel sometimes won't work properly. In that case, the driver is may not be updated, so please update the mouse driver to solve that problem.

[edit]I can't fill in a BBS. A. Lunascape doesn't send a referer(URL of the page that contains a link which is clicked on) to the new page which was opened from the tab that is shift locked. So, in some BBS, you will not be able to fill in. To solve that problem, please turn off the shift lock of the page.

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