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Cannot Close Down Browser /Export Bookmarks http://support.lunascape.tv/viewtopic.php?f=23&t=1502 |
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Author: | nclark40 [ Sun Jun 12, 2011 4:44 am ] |
Post subject: | Cannot Close Down Browser /Export Bookmarks |
I wonder if you can help me. I cannot shut down Lunascape. I've only had this installed a few weeks. I get this message:- "failed to open - ........../Appfile.xml" I have Microsoft Vista as an OS. I tried re-installing another version, this has hasn't helped. I am afraid of losing all my bookmarks and cannot work out a way of exporting them into a temporary browser. 1) Could you please advise how to export bookmarks, into another browser. Then re-import once the lunascape browser fixed. 2) Identify, what may be the problem with the browser. Best Regards. Neil |
Author: | sarah@Lunascape [ Mon Jun 13, 2011 4:28 pm ] |
Post subject: | Re: Cannot Close Down Browser /Export Bookmarks |
Hi Neil, Thanks for using Lunascape. Would you please clarify that your issue is you cannot open Lunascape, not shut down? 1) If you can launch the Lunascape, here is the how-tos on importing/exporting Favorites. 2) Do you know when the issue started? Was it working fine at the initial installation? Did you install any add-ons, which might caused Lunascape to jam? Do you have the RoboForm installed? Any security software? Thanks, |
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