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Please provide the following information:
1) Description of Your Issue
2) Repro Steps
3) Expected Outcome
4) Actual Outcome
5) Your Default Rendering Engine (Gecko/Trident/Webkit)
6) Rendering Engine(s) that your Issue Occurs
7) Your System Info (OS and version, PC Spec., and Help > About Lunascape)



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 Post subject: i don t understand why lunascape found nothing
PostPosted: Thu Mar 17, 2011 8:34 am 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
hello
I do not understand why Lunascape found nothing during a search on a site while the browser is Internet Explorer
example, I run a search using google for al a classifieds site in a landscape area and told me that · it has nothing found while I do the same search with Internet Explorer and this one m displays the results.
I'm not very good English and I used a translator, I hope you understand my question
thank you


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Thu Mar 17, 2011 12:48 pm 
Site Admin

Joined: Fri Jul 16, 2010 11:37 am
Posts: 355
Location: USA
Hi mir,

Thanks for using Lunascape. I've moved your post to the "troubleshooting" category.

Can you answer to my question listed below?

1. Which language version of Lunascape do you use?
2. Does it happen to all the search words you have tried or only to specific words?
3. Which search engine do you use with your Internet Explorer? Google?
4. Your system information (you can get from the menu bar Help > About Lunascape)

Thanks,


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Fri Mar 18, 2011 2:42 pm 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
hi

Lunascape Core Version 6.4.2.23236 / Unicode
Operating System Version 5.1.2600
Internet Explorer Version 7.0.5730.13
Gecko Plugin Version 3.6.13.23141 / Gecko 1.9.2.13
WebKit Plugin Version 1.3.7.22946 / WebKit 533.3 r56034
Memory Total,AvailPhys / 1063124992,255238144
Memory Total,AvailVirtual / 2147352576,1887657984
Processor Architecture,Type,Revision,NumberOfProcessors,OemId / 0,586,7170,2,0
it is lunascape6 French and I did my research with the name of the site itself and I've used Google as a search engine as well as for Lunascape for internet explorer

thank's


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Fri Mar 18, 2011 2:48 pm 
Site Admin

Joined: Fri Jul 16, 2010 11:37 am
Posts: 355
Location: USA
Thanks for your reply. I'll have the QA team to check into it and get back to you as soon as I can. It may take a while since they are based in Japan not being able to perform fully due to the earthquake in Japan.

thanks for your understanding in advance,


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Sat Mar 19, 2011 6:53 am 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
hi
I understand
I also raised this question:
the problem comes about Lunascape or google?
I want to say that your browser is very good because I find it very functional and fast but I am hesitating to use it because of the problem that I have tells

thank you


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Mon Mar 21, 2011 2:54 pm 
Site Admin

Joined: Fri Jul 16, 2010 11:37 am
Posts: 355
Location: USA
Hi,

It depends which search you're talking about. Is it the Search box you'll see on the right upper corner of the Lunascape Browser? Or it is the Lunascape Start page with the URL http://fr.luna.tv/ or http://www.goolge.com?

Thanks


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Tue Mar 22, 2011 5:14 am 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
Hello sarah
I suppose that I am bad express
I made a Google search(research) with lunascape and a search(research) googles with Internet Explorer
Google on 2 browsers opened me the request page but with lunascape I had no proposition and with Internet Explorer I had it
Example
I make a search(research) for job offers with Internet Explorer posts(shows) me several results on the other hand lunascape says to me that there is no offer
thanks


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Tue Mar 22, 2011 5:43 am 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
hi sarah

it s posible to delete the post sir dwenuassera
thanks


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Wed Mar 23, 2011 1:55 pm 
Site Admin

Joined: Fri Jul 16, 2010 11:37 am
Posts: 355
Location: USA
Hi mir,

Thanks for the reply.

I understand you made a google search. What was the URL? Was it www.google.com? or fr.luna.tv.
I'm asking this because using a Google search (google.com) with Lunascape and using a Luna search powered by Google (fr.luna.tv) are two different things.

Thanks,


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 Post subject: Re: i don t understand why lunascape found nothing
PostPosted: Wed Mar 23, 2011 2:16 pm 

Joined: Thu Mar 17, 2011 7:52 am
Posts: 11
hi sarah

First of all thank you for deletes posts that were off topic

I always use google.com or google.fr

thanks


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