Lunascape Support Forum

I can't install no firefox add-on, it gives me this error window:
" Lunascape could not install the file at because: Unexpected installation error
Review the Error Console log for more details.
-203 "
Last time I used Lunascape it used to work just fine, but since I reinstalled it I got this issue, please help, thanks.

Hi TrueMetal2099,

I have couple questions to ask..

1) Did you reinstall the same version? If so, which version is it?
2) Can you use any FF Add-ons you've already installed prior to the re-installation?
3) Can you explain steps HOW you reinstall Lunascape?
4) Your OS and version
5) Help>About Lunascape info

Thanks!

Yes, it's 6.1.7 ORION Full

I can't use no Firefox add-on at all.

Both times I installed the portable version using the installer I downloaded from the site, both times I installed to the exact same folder. Before reinstalling it I completelly removed everything from the folder first, so I didn't replace files or anything.

Microsoft Windows XP Home edition v2002 SP3


About Lunascape6
Lunascape Version 6.1.7

System Information
Lunascape Core Version 6.1.7.21880 / Unicode
Operating System Version 5.1.2600
Internet Explorer Version 6.0.2900.2180
Gecko Plugin Version 3.5.10 / Gecko 1.9.1.10
WebKit Plugin Version 1.3.7 / WebKit 533.3 r56034

Hi TrueMetal2099,

Thanks for the information.

Would you also check if any of the FF Add-ons you've is working in the Extended Gecko Mode? (From Gecko Toolbar, click the Gecko Icon to select the option).

Thanks,

Hi TrueMetal2099,

Would you also try to install Lunascape as Portable to another folder path, and see if you can use or download Addons?

Thanks,

I reinstalled it again but in a different location and now it worked, but that wasn't the real problem, I just found the actual problem, I had renamed the folder. I know that this was the actual problem because this time I now renamed the folder back to the name I wanted it to have, and the problem came back, then I renamed the folder back to it's original installation name and now it all worked just fine again, but I stupidly renamed it back to the name I wanted yet again just to see what would happen and now again no firefox add-on works but now not even if I rename the folder back to it's original installation name. So I'll have to delete it and reinstall it yet once again . I think you guys got a serious bug right here. Because also if I rename the luna.exe the browser won't work at all!, so what I suggest is that you allow both the exe and the folder that contains it to be renamed without causing any problems. Thanks.

Since this and the other bugs/issues and suggestions I made, I went back to using Firefox, have you fixed this? I want to know before going back to using Lunascape, thanks.

Hi JosuéMetal2099,

We see it as a feature request, not a bug. Our execution file is not meant to be renamed, and surely we do not encourage users to rename any of our program files/folders. If there are high demand for the feature to be able to rename any of Lunascape .exe files and folders without any errors, we'd consider to implement.

Thanks