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(1)Version of Lunascape
*You can find it at Help ->About Lunascape -> System Information,
e.g.
Lunascape Core Version 5.0.3.0 / Unicode
Operating System Version 6.0.6001
Internet Explorer Version 7.0.6001.18000 (2)Rendering engine, if specific to Trident,Gecko,or WebKit. Does this also happen with IE if Trident specific issue?Does this also happen with Firefox if Gecko specific issue, or Chrome/Safari if WebKit specific issue?
(3)Any new plug-ins, add-ons you have installed additionally from base setting
(4)What is the issue (please decribe in detail to the extent possible)?
(5)What actions triggers this issue? What is the frequency of the issue? When did it first happen(i.e. after installation of new antivirus software)?
(6)Brand, Model, and Version of Mouse Driver, if Mouse related issueappen?
(7)Any other informtion you feel relevant (i.e.Brand and Model of your PC, installed antiviru software,)
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